Noosa Health Centres Fees
Our billing explained
Noosa Health Centres is proud to be a mixed billing service. Billing continues to be at the discretion of the treating clinician and, as such, final payment will need to be discussed with the doctor.
Your GP will bill you according to their own fees and this can often involve a private fee. The AMA structure forms the basis of your GP’s billing policy, and their fees reflect the time that is taken and the degree of complexity in each consultation. Please also note that several of the doctors are independent service providers and may set their own fee rates.
Please note that we generally bulk bill patients who hold:
– Full pensioners concession card.
– Veterans (DVA Gold) or DVA white if your consultation pertains to your approved coverage.
– Children under 16 years old.
Where required, we are able to provide your rebate immediately back into your account.
Fee estimates can be provided at the time of booking, and your doctor will provide a quote if additional fees are payable.
You can be assured that your health information is treated in the strictest confidence, therefore it is important to note that we will not provide your information to others without your consent.
Mon - Fri 8.00 - 5.00
Saturday 8.00 - 2.00
Medical Centre Information
- Open Weekdays From 8am until 5pm Saturdays 8am until Noon
- So we can best meet your needs, please inform reception if your matter is urgent or non urgent. All staff are trained in triage and we allow for unexpected urgent medical matters.
- If you require a long consultation for what ever reason just let reception know.
- Patients who cancel without an adequate notification may be charged a cancellation fee
Our practice regularly engages with local health services; specialists, allied health and hospitals, if required your GP will provide sufficient client information on to plan and facilitate optimal care.
Noosa Health Centres offer a recall and reminder system for patients. We are committed to providing you with preventative health care, meaning notices will be given for certain immunisations, procedures and treatments.
Recalls and reminders are optional, so please let your doctor or one of our reception staff know if you would not like to be recalled or reminded.
Our practice prides itself on excellence in healthcare and offers after hours care for patients of the practice. Please call 0412714285 to be connected to the Doctor On Call.
Our practice offers home visits on a case by case basis for urgent care or end of life care. Our doctors also provide regular Nursing Home and Hostel visits for patients of the practice.
Please note that results will not be given over the phone . It is important to make a follow up appointment with your doctor to discuss your results. Our practice uses SMS reminders to recall you in the event of abnormal results . Please advise reception if you do not wish to receive recalls via text message. If you would like a copy of your results please email: firstname.lastname@example.org
We are always looking to improve our practice and therefore your feedback is important to us. We have a suggestion on box at reception or alternatively you can email us with any comments or complaints. If you are not satisfied with the handling of your complaint, it is your right to contact the Office of the Health Ombudsman at www.oho.qld.gov.au